Shipping policy
📦 Shipping Policy
Thank you for shopping with us! We’re proud to source and ship all of our products directly from Thailand, delivering unique, high-quality items to customers all around the world.
🌍 Shipping Information
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Origin: All orders are processed and shipped from Thailand.
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Carriers: We primarily ship with Thailand Post and FastShip, both of which provide tracked international delivery.
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Tracking: Once your order has been dispatched, you’ll receive a tracking number via email. Please allow up to 3 business days for tracking updates to appear.
⏰ Estimated Delivery Times
| Region | Estimated Delivery Time | Notes |
|---|---|---|
| Thailand (Domestic) | 2–5 business days | Via Thailand Post or FastShip domestic service |
| Asia-Pacific | 7–14 business days | Depending on customs and local carrier |
| Europe | 10–20 business days | Delivery may vary by country |
| North America | 10–20 business days | Delivery may vary by state or province |
| Middle East | 10–20 business days | Delivery times can vary by region |
| Rest of World | 14–25 business days | Depending on destination and customs clearance |
⏳ Please note: Delivery times are estimates and may vary due to customs delays, public holidays, or unforeseen logistics disruptions.
🕐 Order Processing Time
All orders are processed within 2–4 business days (excluding weekends and Thai public holidays).
If there are any unexpected delays, we’ll notify you via email.
❓When to Contact Us
If your order has not arrived after 30 business days (for international shipments) or 10 business days (for domestic orders), please contact us with your order number and tracking information so we can assist you.
🚫 Customs, Duties & Taxes
International shipments may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and vary by country. We cannot predict or control these fees.
📮 Lost or Delayed Packages
We are not responsible for delays caused by customs or postal services once the package has been handed over to the carrier. However, we’ll do our best to help track and resolve any shipping issues.
💌 Need Help?
If you have any questions about your shipment, feel free to contact us at:
We’re always happy to help!